Our Privacy Policy

1. Introduction & General Terms

Eurovent is committed to protecting your whenyou are using Eurovent services. This Privacy Policy relates to our use of any personal information you provide us via the eurovent.net domain name.

In order to provide you with the full range of Eurovent services, we sometimes need to collect information about you.

This Privacy Policy explains the following:

 •     What information Eurovent ma ycollect about you;

•     How Eurovent will use information we collect about you;

•     When Eurovent may use your details to contact you;

•     Whether Eurovent will disclose your details to anyone else;

•     Your choices regarding the personal information you provide to us;

•     The use of cookies on Eurovent websites and how you can reject these cookies.

Eurovent is committed to safeguarding your personal information. Whenever you provide such information, we are legallyobliged to use your information in line with all laws concerning the protectionof personal information, including the Data Protection Act 1998 (these laws arereferred to collectively in this Privacy Policy as the "data protection laws").

 Eurovent website(s) contain hyperlinks to websites owned and operated by third parties. These third party websites havetheir own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit, which may also be collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

 2. Who are we?

 When we refer to “we” or “our” or “Eurovent Support” we are referring to Eurovent.

 3. What information will Eurovent collect about me?

When you participate in, access or sign up toany of Eurovent’s services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or text Eurovent, vote, book tickets for a Eurovent event or create an account using Eurovent’s online registration system we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth, depending on the activity.

By submitting your details, you enable Eurovent(and where applicable its contractors) to provide you with the services, activities or online content you select.

Eurovent also uses cookies (see section 13 belowfor details) and collects IP addresses (an IP address is a number that canuniquely identify a specific computer or other network device on the internet) from visitors to Eurovent website(s).

4. How will Eurovent use the information it collects about me?

Eurovent will use your personal information fora number of purposes including the following:

  • to provide our services, activities or onlinecontent and to deal with your requests and enquiries;
  • for "service administration purposes",which means that Eurovent may contact you for reasons related to the service, activity or online content you have signed up for, as set out in section 5 below (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance);
  • for "service administration purposes",which means that Eurovent may contact you for reasons related to the service, activity or online content you have signed up for, as set out in section 5 below (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance);
  • to contact you about a submission you have made, including any content you provide;
  • to provide you with information about our services, activities or online content;
  • to personalise the way Eurovent content ispresented to you (e.g. using your first name to address you when reading personalised content, or as salutations when sending automated e-mails inresponse to fill-in forms you have submitted);
  • to use IP addresses to identify the location ofusers, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing the servicesfrom the UK or not;
  • to analyse and improve the services offered on Euroventwebsite(s);
  • to provide you with the most user-friendly navigation experience. Eurovent may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes; and

Where Eurovent proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

5. When will Eurovent contact me?

Eurovent may contact you:

  • in relation to any service, activity or online content you have signed up for in order to ensure that Eurovent can deliver the services to you;
  • in relation to any correspondence we receive from you or any comment or complaint you make about Eurovent products or services;
  • in relation to any contribution you have submitted to Eurovent, e.g. on Eurovent message boards or via text or voice mail message;
  • to invite you to participate in surveys about Eurovent services (participation is always voluntary); and
  • for marketing purposes, where you have agreed to this (see section 6 below)

6. Will I be contacted for marketing purposes?

Eurovent will only use your information for marketing purposes, or to promote new services, activities or online contentwhere you have agreed to this.

7. Will Eurovent share my personal informationwith anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in section 8 below. Generally, we will only use your information within Eurovent. However, sometimes Eurovent uses third parties to process your information on our behalf. Eurovent requires these third parties to comply strictly with its instructions and Eurovent requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

8. Offensive or inappropriate content on Eurovent website(s)

 If you post or send offensive, inappropriate or objectionable content anywhere on or to Eurovent website(s) or otherwise engagein any disruptive behaviour on any Eurovent service, Eurovent may use you rpersonal information to stop such behaviour.

Where Eurovent reasonably believes that you areor may be in breach of any applicable laws (e.g. because content you haveposted may be defamatory), Eurovent may use your personal information to inform relevant third parties such as your employer, school email/internet provider orlaw enforcement agencies about the content and your behaviour.

9. What if I am a user aged 16 or under?

If you are aged 16 or under, please get yourparent/guardian's permission before you provide any personal information to Eurovent.Users without this consent are not allowed to provide us with personalinformation.

10. How long will Eurovent keep my personalinformation?

We will hold your personal information on oursystems for as long as is necessary for the relevant activity, or as long as isset out in any relevant contract you hold with Eurovent or Eurovent's corporateretention schedule (a database that defines which documents should be kept andfor how long). If you cancel your registration as a Eurovent website member andyour account is deleted a red flag goes on the database and, while Eurovent cannot use the personal information, it stays on the system for a period of oneyear for administration purposes before being deleted automatically.

11. Can I find out what personal information Euroventholds about me?

Under the Data Protection Act you have the rightto request a copy of the personal information Eurovent holds about you and tohave any inaccuracies corrected. (We charge £10 for information requests andrequire you to prove your identity with 2 pieces of approved identification).We will use reasonable efforts to supply, correct or delete personalinformation about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer(Email: info [at] suubiafrica [dot]co [dot] uk)

12. What if I am accessing Eurovent websites outside the UK?

Eurovent website is published in the UK. Allpersonal information submitted by users outside the UK will be processed inaccordance with this Privacy Policy.

13. Cookies Policy - Information Eurovent collects from you

a. What is a cookie?

A cookie is a small amount of data, which oftenincludes a unique identifier that is sent to your computer, tablet or mobilephone (referred to here as a "device") browser from a website'scomputer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protectyour privacy) your browser only permits a website to access the cookies it hasalready sent to you, not the cookies sent to you by other websites. Manywebsites do this whenever a user visits their website in order to track onlinetraffic flows.

On Eurovent website(s), cookies record information about your online preferences and allow us to tailor our website(s)to your interests.

During the course of any visit to a Euroventwebsite, the pages you see, along with a cookie, are downloaded to your device.Many websites do this, because cookies enable website publishers to do usefulthings like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding,the cookie left there on the last visit.

b. How does Eurovent use cookies?

Information supplied by cookies can help us toanalyse the profile of our visitors and help us to provide you with a betteruser experience. Certain areas of Eurovent website(s) may use cookies for aspecific reason - for example, to help an online game work effectively on your device or to store a list of preferences you may have specified during yourlast visit.

c. Third Party Cookies in embedded content on Euroventpages

Please note that during your visits to Euroventwebsite(s) you may notice some cookies that are not related to Eurovent or Eurovent’scontractors. When you visit a page with content embedded from, for example,Google, YouTube, Flickr, Facebook, Twitter, you may be presented with cookiesfrom these websites. Eurovent does not control the dissemination of these cookies. You should check the third party websites for more information about these. For information regarding the cookies specifically used by GoogleAnalytics, see section ‘d’ below.

d.  Third Party Google Analytics Cookies

This website uses Google Analytics to helpanalyse how users use the Eurovent website(s). The Google Analytics tool usescookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use ofthe website (including IP address) is transmitted to Google. This informationis then used to evaluate visitors' use of the website and to compilestatistical reports on website activity for Eurovent.

We will never (and will not allow any thirdparty to) use the statistical analytics tool to track or to collect anyPersonally Identifiable Information (PII) of visitors to Eurovent website(s). Google will not associate your IP address with any other data held by Google.Neither Eurovent nor Google will link, or seek to link, an IP address with theidentity of a computer user. Eurovent will not associate any data gathered fromthis site with any Personally Identifiable Information from any source, unlessyou explicitly submit that information via a fill-in form on our website.

e. Eurovent cookies and how to reject cookies?

If you don’t want to receive cookies, you canmodify your browser so that it notifies you when cookies are sent to it or youcan refuse cookies altogether. You can also delete cookies that have alreadybeen set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org,which contains comprehensive information on how to do this on a wide variety ofdesktop browsers.

When you visit Eurovent website(s) you will be asked to accept the cookies we use. The cookies consent tool can be found at the bottom of your screen when you first visit the Eurovent website.

14.  Changes to Eurovent's Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Eurovent. The date of the most recent revisions will appear on this page. If you do notagree to these changes, please do not continue to use Eurovent website(s) to submit personal information to Eurovent. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

15. Contacting Eurovent about this Privacy Policy

If you any questions or comments about this Privacy Policy please contact: